Shipping policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Holiday Shipping

Between Dec 15th and Jan 1st every year, shipping times can be increased due to holiday demand. Orders placed during these period may experience shipping delays caused by the USPS, UPS, FedEx or other third party shippers, which are beyond the control of Line+Arc.

Domestic Shipping Rates and Estimates

We offer standard shipping to addresses in the USA, as well as several expedited shipping options. Shipping charges, if any, for your order will be calculated and displayed at checkout based on the shipping option you select.  

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at customer.support@linearcdesign.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please see our returns policy for details about refunds, returns, and exchanges. 

In the event that your order arrives damaged in any way, please email us as soon as possible at customer.support@linearcdesign.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at customer.support@linearcdesign.com.